A small studio for specialty retailers.

I owned and ran a bike shop on Lightspeed Retail for fifteen years before any of this. I’ve closed the register at eight on a Saturday and counted bar tape on a Sunday. I’ve spent entire afternoons on a manufacturer price update — push the new costs through, walk the floor, and re-sticker every affected SKU. I’ve rebuilt seasonal min/maxes mid-season after a vendor stocked out on the part half the reorder report was built around. I’ve fixed inventory variances by hand and chased a special-order PO the vendor swore was shipped. And I’ve sat with customers when their tune-up cost more than they hoped, weighing whether to mark a frame down now or hold the price and hope it moves at full margin.

I’ve also paid for dozens of plug-ins over the years that promised to solve one piece of this or another. None really did what I needed. Every one had hard limits — on the reporting, on what you could actually ask, on what shape your business had to fit into.

That experience is the reason Bridge looks the way it does. The tools are named after the questions a shop actually asks — query_workorders, query_attach_rate, query_inventory_aging, query_due_for_visit. Not list-this, get-that. The questions are operator questions. The data shapes are operator data shapes.

Rizolvr already ships one product for Lightspeed retailers — LS Toolkit — efficiency tools and scheduled reports for the human-reads-a-dashboard workflow. Bridge is the second product, pointed at the same shops but at a different layer: the AI assistant the owner already uses, now with access to the same data the dashboards read.

— Brent Garrigus, founder, Rizolvr