Pricing
Flat monthly. One price per shop location.
Pick how often Bridge syncs with your Lightspeed data — every 24 hours on Standard, every hour on Premium, every 15 minutes on Pro. Unlimited AI use within each seat. No per-question charges, no credits, no overages.
Two ways to work with your shop.
Some owners want an analyst. Some want a hand.
On Standard and Premium, your assistant reads. It answers the question — what sold, what’s aging, who hasn’t been in — and hands it back to you. You decide, you act. That isn’t a starter mode. For a lot of owners it’s exactly the arrangement they want, and it’s where most shops stay.
On Pro, your assistant can also do the work. Update the prices, set the reorder points, build the purchase order, tag the items, move the work order along — the things you’d otherwise go do yourself after reading the answer.
Same data, same shop, same product. The difference is how much of the work you want to keep.
Standard
$39.99/mo
first shop location
+$19.99/mo each additional shop (~50% off)
New accounts: 30-day free trial
A solid baseline for looking back. Bridge syncs with Lightspeed once a day, by default early each morning, so your assistant sees everything up to that sync: in practice, yesterday and earlier. For same-day numbers, choose Premium or Pro.
Syncs with Lightspeed every 24 hours
1 admin (read + write on Pro) seat included
- 108 tools that read your shop
- Full Lightspeed history on first sync
- Syncs with Lightspeed once a day (early morning by default) — activity after a sync appears after the next one
- Per-tenant database, US-hosted
- Read-only: your assistant can look and preview, never change
- Audit trail per seat
Premium
$59.99/mo
first shop location
+$29.99/mo each additional shop (~50% off)
Hourly sync. The sweet spot for shops whose AI runs intraday reports or watches inventory through the day.
Syncs with Lightspeed every hour
1 admin (read + write on Pro) seat included
- Everything in Standard
- Syncs with Lightspeed every hour
- Intraday sales, service/technician, and inventory context
Pro
Popular$99.99/mo
first shop location
+$49.99/mo each additional shop (~50% off)
Your assistant stops handing the work back. Updates prices and costs, sets reorder points, manages tags, builds purchase orders, moves work orders. Writes are granted person by person, and every change is logged so you can see exactly who changed what, and when.
Syncs with Lightspeed every 15 minutes
1 admin (read + write) seat included
- Everything in Premium
- 40 more tools that act, on top of the 108 that read
- Write access granted per seat, across 16 separate scopes
- Every change logged, with a dated note left on the Lightspeed record
- Syncs every 15 minutes
Add read-only seats
Read-only seats give one employee’s AI assistant view-only access to your shop’s data — reports, lookups, dashboards. No account-management tools. Available on every tier.
+$9.99/seat/mo
No cap on add-on seats.
Add admin seats
An admin seat can manage the Bridge account itself — invite and remove seats, change your tier, handle billing. Every account includes one for the owner, and most shops never need a second. On Pro, the owner can also grant write scopes to specific admin seats, which is what lets that person’s assistant act in Lightspeed. Available on every tier.
+$14.99/seat/mo
Every tier includes 1 admin seat for the account owner.
Multiple shops
Your first selling location pays the tier price. Each additional shop on the same Lightspeed account is ~50% off:
- Standard — $39.99 first shop, +$19.99 each additional
- Premium — $59.99 first shop, +$29.99 each additional
- Pro — $99.99 first shop, +$49.99 each additional
Up to 9 shops: sign up and manage it yourself in the portal. 10 or more shops? Let’s talk →
See what your shop pays.
Real math for three common shapes.
Single-shop indie bike retailer
On Premium · 1 admin seat (just you)
Syncs with Lightspeed every hour
$59.99 /mo
3-shop regional chain
On Premium · 1 admin seat (just you)
Syncs with Lightspeed every hour
$59.99 first shop + 2 × $29.99 additional shops
$119.97 /mo
Acme Bicycles · 7 locations
On Pro · 1 admin seat + 2 read-only seats
Syncs every 15 minutes
$99.99 first shop + 6 × $49.99 additional shops + 2 × $9.99 read-only seats
$419.91 /mo
Choose Pro →What every tier includes.
Full Lightspeed history
First sync pulls your entire account history — not just the last 18 months.
Per-tenant database
Your data lives in its own dedicated Postgres database. No shared tables, no cross-tenant rows.
US-hosted on AWS
Bridge runs on AWS in the United States.
You decide what your assistant can touch
On Standard and Premium, nothing gets changed — your assistant can see the write tools and preview what a change would do, but Bridge refuses to apply one until the account is on Pro and the owner has authorized that seat. One honest note, because you’ll see it on the Lightspeed authorization screen: Lightspeed doesn’t publish a view-only permission for every kind of data — work orders and timeclock have no read-only option at all — so a few of the permissions you approve are worded “view, create, update.” Bridge doesn’t use them to change anything on these tiers. On Pro, Bridge also asks Lightspeed for write permissions, and you decide exactly what you grant: sixteen separate permissions, handed out one seat at a time — item prices, stock, metadata, item creation, tags, vendor creation, purchase orders, purchase-order costs, transfers, small inventory reconciliations, customer details, sensitive customer fields, customer creation, work orders, labor credits. So your service writer’s assistant can manage work orders and nothing else, and your buyer’s can build purchase orders but never touch a price.
Your staff can see what it did — inside Lightspeed
Every change Bridge makes leaves a dated note on the record it touched, in your own Lightspeed account, in the Internal Note field your staff already read: “9/6 22:13 - Bridge Updated - etaOut; note; receipt note”. Notes build up across a session rather than one line per call. Nobody has to log into anything of ours, or trust a log we keep, to see what happened.
Putting something back
Changes are reversible — a price, a cost, a reorder point, a tag, a customer, a work order can be put back exactly as it was, and the change is marked as rolled back. Creating a new record is one-way — and Bridge tells you so before you confirm: if your assistant is about to create a customer, vendor, category, department, purchase order or manufacturer, it’s told up front that Bridge can’t undo it. If one gets created in error, you remove it in Lightspeed yourself.
Per-seat audit trail
Every tool call is logged with which seat ran it. Owners can see exactly what each employee’s assistant did.
No per-call charges
Your assistant can hit Bridge as often as it needs to. The price stays the same.
Pricing FAQ
- What counts as a shop location?
- A selling location — somewhere you actually ring sales. Lightspeed lists every shop your account has ever had, and closed stores, warehouses, training sites and online channels all show up there as “locations.” You tell us which ones are real selling locations, in the portal under Locations once you’re connected, and that’s what you’re billed for. Your first selling location pays the base tier price; each additional one on the same Lightspeed account is ~50% off (Standard +$19.99, Premium +$29.99, Pro +$49.99 per month). Self-serve handles 1 through 9; with 10 or more we ask you to talk to us first so we can set up the right billing and onboarding. The history from every location stays available to your assistant either way — marking a shop as “not a selling location” doesn’t hide its data, it only means you aren’t paying for it as a storefront.
- What is the difference between a read-only seat and an admin seat?
- Every account includes one admin seat — that’s you. A read-only seat ($9.99/mo) gives one employee’s AI assistant access to your shop’s data: reports, lookups, questions. It can’t change your Bridge account. An admin seat ($14.99/mo) can — invite and remove seats, change your tier, manage billing. Most shops never need a second one. Both are available on every tier. On Pro, the account owner can also grant write scopes to specific admin seats. That’s the switch that lets that person’s assistant act in Lightspeed rather than just read.
- Do I pay per question my assistant asks?
- No. Bridge is flat monthly per shop location plus per seat. Your assistant can call Bridge as much as you want within reasonable rate limits.
- Is there a setup fee or free trial?
- No setup fee. Standard comes with a 30-day free trial — no code needed. A card is required at checkout, but you aren’t charged until day 31. Cancel during the 30-day trial and you’re never charged, and we’ll email you a reminder 7 days before your trial ends. The trial is for new accounts, so it isn’t repeated if you’ve subscribed before. Premium and Pro are billed from day one unless you have a valid trial code from us, and upgrading to a higher tier ends any trial that’s running and bills the new tier right away. If you’re talking with us about a pilot, ask. Your part of setup is about five minutes: fill out the signup form, check out, then authorize Lightspeed as the owner of your account. After that Bridge pulls your full Lightspeed history into your private database. For a small shop that finishes quickly; for a large multi-location shop with ten-plus years of history it can take eight hours or more. We email you when your data is ready.
- Can I cancel?
- Anytime, from your portal (Subscription, then Manage billing). You keep access until the end of the period you’ve paid for, and we don’t refund or credit partial months. Cancel during the 30-day free trial and you’re never charged.
- What happens if a payment fails?
- Bridge keeps working for 48 hours, and we email you and everyone else on your account, with a reminder about 24 hours before it stops. If the payment still hasn’t gone through after 48 hours, Bridge stops for the whole account: your AI assistants can’t reach your data and syncing pauses. Nothing is deleted, and Bridge comes back as soon as the payment goes through. This is the same on every plan.
- How do I get on Pro?
- Choose Pro when you sign up, or, if you’re already on Standard or Premium, change your tier to Pro in the portal under Subscription. Then re-authorize Lightspeed — that step is required, because read-only permission can’t be upgraded in place. Lightspeed will show you exactly what you’re approving. From there you decide which seats get which write scopes.
- What if my employee’s assistant makes a change I didn’t want?
- Three things sit in front of that. You choose which seats can write at all, and which of the sixteen scopes each one gets. Every change is logged with who, what, when, and the before and after. And most changes can be put straight back — see “Putting something back” above.
- What about X-Series (Vend), Square, or Shopify POS?
- Bridge today is Lightspeed Retail (R-Series) only. The architecture is platform-agnostic and other POS integrations are on the roadmap, but they are not bookable today.
- How does this compare to SyncHub?
- SyncHub is a 70+ connector BI platform that added MCP. Bridge is a retail-specific MCP server. We have a detailed comparison page with the cost math if you want the numbers.
Ready to plug Bridge in?
Sign up in five minutes. We sync your shop and email you when it’s ready. Cancel any time.